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Player Support & Knowledge Base

Known Issues for Jotun

Table of Contents

Switch:

  • In the Nine Rivers, some ice platforms in the background can visually glitch when Thora is moving around.
  • Thumbsticks become less responsive in the menus after using the d-pad.
  • Intro and Outro are unaffected by Master Volume settings.
  • The tiles for the creation myth are blurry when the camera zooms out in Ymir’s Blood.

 

PS4 – PS5:

  • God Powers UI will be hidden if Valhalla Mode is loaded immediately after the outro and credits.
  • Jotun’s thumbnail icon doesn’t have ”Valhalla Edition” text on it.

Xbox One + Microsoft Store:

  • God Powers UI will be hidden if Valhalla Mode is loaded immediately after the outro and credits.
  • Custom settings in options menu will carry over if you swap accounts from the Pause Menu.
  • Swapping accounts via the Home button doesn’t work if the game is active.

 

PC:

  • Screen is blank on boot, but music is still playing:

→ Close the game, open it again while holding shift or alt to bring up the Resolution selection menu. Select the resolution that best fits your screen to fix the issue.

  • The game crashes immediately on boot:

→ If you have Citrix installed on your computer, please disable it, or uninstall it. Unity-based games are blocked by Citrix, causes an access violation and leads to a crash.

 

All:

  • Help, I just started and I’m stuck on the first level:

→ The branch that blocks your path can be pushed aside by using Thora’s Heavy Attack. Most puzzles will use the Heavy Attack to complete, so get familiar with it!

  • A White Flash briefly occurs at the start of Jotun’s outro when Thora starts to ascend to Valhalla.
  • Jotun’s outro ending video seems to have a white filter on it.
  • Isa’s scream when going in his second phase in Valhalla mode is missing.
  • Returning to Ginnugagap from The Northern Sky causes progress to reset:

→ The first puzzle to access the rest of the map (the squirrel) remains completed when the player returns and comes back to the level. Only the puzzles to access the Rune reset.