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Player Support & Knowledge Base

Technical

  • Game is stuck at the “Loading Save Game” screen.
  • The game crashes immediately on boot. (PC)
  • Screen is blank on boot, but music is still playing.
  • Known Issues for Jotun

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  • Help, I just started and I’m stuck on the first level.

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  • Technical
  • Screen is blank on boot, but music is still playing.

Screen is blank on boot, but music is still playing.

Table of Contents
  • If you're playing on PC:
  • If you're playing on WiiU:

If you’re playing on PC:

Close the game, open it again while holding shift or alt to bring up the Resolution selection menu. Select the resolution that best fits your screen to fix the issue.

If you’re playing on WiiU:

Look at your TV, the game cannot be played with just the gamepad, unfortunately.

Known Issues for JotunThe game crashes immediately on boot. (PC)
Table of Contents
  • If you're playing on PC:
  • If you're playing on WiiU:
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