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Support Request

Support Request

Before continuing, please check our Player Support and Knowledge Base. We're always updating it with patch notes, known issues, and frequently asked questions. If your issue isn't covered yet, please tell us about it!












Mobile Support


Support requests for the mobile version of the game are handled by Netflix directly: https://help.netflix.com/en/


Tell us more about your bug:






Were you playing co-op?
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Maximum upload size: 3MB

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Tell us more about your bug:









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Maximum upload size: 3MB

Attach your player.log & player.log-prev:
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Maximum upload size: 30MB


Would you like a response to your ticket?

Tell us more about your bug:




Were you playing co-op?
*


Attach screenshots (optional):



Maximum upload size: 3MB

Attach your save game file and/or player log (optional):



Maximum upload size: 2MB

Not sure how? Learn more.

Would you like a response to your ticket?

Tell us more about your crash:



Were you playing co-op?
*

Attach screenshots (optional):



Maximum upload size: 3MB

Attach your save game file and/or player log (optional):



Maximum upload size: 2MB

Not sure how? Learn more.
Attach your player.log, player.log-prev and crash dump:



Maximum upload size: 30MB



Attach your crash dump:
*



Maximum upload size: 2MB

Not sure how? Learn more.
Would you like a response to your ticket?

Tell us more about your save game issue:




Attach screenshots (optional):



Maximum upload size: 3MB

Attach your save game file and/or player log (optional):



Maximum upload size: 2MB

Not sure how? Learn more.
Would you like a response to your ticket?

Tell us about your experience:


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Maximum upload size: 3MB



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